Accounts & Orders

To unsubscribe from our marketing emails and text messages, follow these steps:

1.Emails:

• Open any marketing email from us.
• Scroll to the bottom of the email.
• Click the "Unsubscribe" link.
• You'll be directed to a confirmation page to complete the unsubscription.

2.Text Messages:

• Reply "STOP" to any marketing text message you've received.
• This will automatically unsubscribe you from future messages.
  
  

Your order may have been shipped in separate packages, which could arrive at different times. Please allow a few days for the remaining items to arrive. If they haven't arrived after a reasonable wait, please contact our customer service team for assistance.

To track your order status:

1. If you placed the order with your registered account:Log in to our website with your email and check "My Orders" for the status.
2. If you placed the order as a guest:Click here and enter your Order Number and Email Address to view your order details.

Once your package has been shipped, we'll send you a tracking number by email. You can use this number to track your package directly by clicking the tracking link in the email, which will take you to the tracking page on our website, or use this number to track your package here.

Changes or cancellations can only be made if your order hasn't been shipped yet. We process orders quickly, so requests may not always be possible. Please contact our Customer Service team immediately with your change or cancellation request details.