Shipping
Standard shipping usually ships within 48 hours.
Total shipping time = order processing time (48 hours) + shipping time (1-3 working days).
In some special cases, Jmoon will send an order confirmation email to the customer to ensure the security of the transaction, and Jmoon will only send the package after receiving the customer's confirmation. The order start date is the date of the customer's confirmation email, and the customer's response time is not included in the promised delivery time.
Packages returned due to customer reasons
Order Process - Two Email Notifications
Order confirmation: 24 hours after placing the order is the order "processing" stage. This does not mean that we have not received your order. Your order is being prepared and ready to ship.
Package Confirmation: After we pack and ship your order, we will send you a second confirmation email, which also includes the tracking number and tracking URL.
To know the shipping status, you can track your order or view your shipment at the bottom of the page.