Developed by Jmoon skincare specialists, this quiz analyzes your age, concerns, and skin goals to recommend the device that is tailored exactly to your unique skin needs, ensuring you get the best possible results.

Yes. All Jmoon devices are tested for safety. However, if you have highly sensitive skin, we recommend starting with the lowest intensity level (Level 1) and using the device 1-2 times a week to let your skin adapt. Additionally, please ensure you apply extra hydrating and moisturizing products after each session to soothe and replenish your skin.

The sensation depends on the device recommended for you:For M30U & EM50: You may feel a gentle warmth or a slight tingling sensation (from Microcurrent), indicating the energy is working.

For JD20U: It is a comfortable LED light treatment. You will simply experience a relaxing, spa-like light with no tingling sensation.

We suggest starting at Level 1 for M30U and EM50 to get used to the sensation.

Consistency is key!

For EM50: Recommended use is 5 times a week.

For M30U: Recommended use is 5 times a week.

For JD20U: Recommended use is 5-6 times a week, but please ensure each session does not exceed 20 minutes.

Many users report instant firming and lifting effects after just one use. For visible structural changes (like jawline definition or wrinkle reduction), we recommend consistent use for 4 to 6 weeks, as skin collagen takes time to rebuild.

Absolutely. We offer a 2-Year Warranty on all Jmoon devices. If you experience any technical issues, please feel free to contact our support team.

Our US warehouse will process and ship your order as soon as possible. Standard shipping within the US takes 6-10 business days. You will receive a tracking number as soon as your package ships.